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<p>SO frustrating! Usually a coupon is not working because it has expired or it is good for a single use only. If you have already placed an order using that code, that is probably the reason. If neither of these are the case, definitely reach out to us via email <a href="mailto:info@goldpawseries.com">info@goldpawseries.com</a> or by chat or phone 952-405-6347 and we&apos;ll figure it out!</p>

SO frustrating! Usually a coupon is not working because it has expired or it is good for a single use only. If you have already placed an order using that code, that is probably the reason. If neither of these are the case, definitely reach out to us

Why isn't my coupon working?

Orders & Payments

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Where is my order?

Do you ship internationally?

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How can track my package?

How can I get free shipping?

Shipping & Delivery

My pet is an unusual shape. Do you offer custom orders?

How do I measure for a Goldpaw garment?

How can I measure my dog if I don't have a soft measuring tape?

What is the length of a size ___?

Size & Fit

How do I wash my pet's fleece? Will it shrink?

Fleece Troubleshooting FAQ

Product Care and Use

I didn't receive my order confirmation, what should I do?

I'm missing an item from my order, what should I do?

I received the wrong item, what should I do?

There is a defect in the item I received or it is otherwise damaged, what should I do?

Why isn't my coupon working?Updated 8 months ago