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I'm having trouble checking out; what do I do?
Ugh! Trust us, we want the checkout process to be smooth and seamless, but understand computers can have issues. If you’re experiencing issues during checkout, such as payments not processing, don’t worry—these problems are often easy to fix. One of
What should I do if the product quality does not meet my expectations?
We take pride in the quality of our products and stand by our craftsmanship. If you encounter an issue with the quality of any of our items, such as stitching fraying or material wear that seems premature, please reach out to us. We request that you
Where can I buy Goldpaw products in stores?
Great question! We adore our retailers and would love for you to find our products out in your community or in the places you visit. Check out our Store Locator for info on our more than 600 stores in 12 countries!. STORE LOCATOR
How can I remove myself from your mailing list?
No hard feelings here! If you'd like to stop receiving catalogs & coupons in the mail, please fill out the form here: https://form.jotform.com/GoldPaw_Series/mailing-list-removal-form. If you'd like to stop receiving e-mails from us, please go here:
What is the best way to share photos of my pet in Goldpaw?
We love receiving feedback and photos of your pets enjoying our products!. There are several ways to show us your pets:. Feel free to tag us, @GoldpawSeries, on social media platforms such as Instagram and Facebook and use the hashtags #goldpawseries
Do I get rewards for referring friends to Gold Paw?
Yes, referrals earn rewards. Click the Rewards button on our website to find your unique referral URL. When your friends use the link, they receive a discount on their order, and you earn a discount for each referral as well.