How do I file a missing/stolen/damaged package claim?Updated 16 days ago
Route Package Protection makes it easy to file a claim!
You'll need your e-mail address and order number to start the claim here: https://claims.route.com/
Claims need to be filed within 30 days of the last scan or delivery date - easy if you're like us and looking forward to your packages arriving!
Find out more about Route Package Protection here: Route Package Protection Help Center