Route Package Protection
What is Route Package Protection?
Great question! Route is a package tracking and shipping protection provider - think of it as shipping insurance. They provide support by protecting your order from loss, theft, and damage. This means that once your package leaves our hands, it still
How can I decline Route Package Protection?
We highly recommend having Route, as peace of mind is worth a heck of a lot!. If you feel Route isn't for you, no problem! During the checkout process, you can deselect Route Package Protection just above the Shipping section. This means your package
How do I file a missing/stolen/damaged package claim?
Route Package Protection makes it easy to file a claim!. You'll need your e-mail address and order number to start the claim here: https://claims.route.com/. Claims need to be filed within 30 days of the last scan or delivery date - easy if you're li