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Route Package Protection

What is Route Package Protection?

Great question! Route is a package tracking and shipping protection provider - think of it as shipping insurance. They provide support by protecting your order from loss, theft, and damage. If something goes wrong, customers (that’s you!) can quickly

How can I decline Route Package Protection?

We highly recommend having Route, as peace of mind is worth a heck of a lot!. If you feel Route isn't for you, no problem! During the checkout process, you can deselect Route Package Protection just above the Shipping section. This means your package

How do I file a claim?

Route Package Protection makes it easy to file a claim!. You'll need your e-mail address and order number to start the claim here: https://claims.route.com/. Claims need to be filed within 30 days of the last scan or delivery date - easy if you're li